Bdok3 Privacy Policy —
How Your Data Is Kept Secure

1 What Data We Collect

We collect various types of information when you use the bdok3 platform. This data comes from three main sources: what you provide directly, what is collected automatically during your use of the platform, and what we receive from third parties during the verification process.

2 Purpose of data collection

Bdok3 uses your data only for specific, legitimate purposes. No information is used beyond its intended purpose. Below, we outline each of these purposes clearly:

• Account creation and management: Your identity and contact information are used to manage your registration, login, and account settings.
• Identity verification (KYC): KYC information is used to meet legal obligations related to anti-money laundering and age verification.
• Payment processing: Financial information is used to process deposits and withdrawals.
• Enhancing the gaming experience: Your preferences are analyzed to provide personalized game recommendations and offers.
• Security & fraud prevention: Technical data is used to detect and prevent suspicious activity.
• Responsible gaming: Your gaming patterns are analyzed to provide assistance where needed.
• Legal obligations: Data is retained to meet regulatory requirements and resolve legal disputes.

3 Data sharing policy

Bdok3 never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners. All such sharing is controlled and purpose-driven:

• Payment provider: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the information required to complete transactions.
• Game provider: Third-party game companies receive only the limited data necessary to run the games.
• Legal authorities: Data may be disclosed in response to a valid order from a court or government regulatory authority.
• Security partners: Verification data may be shared with KYC and AML service providers to prevent fraud.

All partners are bound by agreements aligned with our Privacy Policy. They are not permitted to disclose your information to any third party.

4 Cookies & tracking technologies

Bdok3 uses cookies and similar technologies on the platform. These are stored as small files in your browser and help enhance your overall experience.

• Essential cookies: These cookies are essential for maintaining login sessions and security. They cannot be disabled.
• Functional cookies: Used for your language preferences, game settings, and personalization.
• Analytics cookies: Used to understand which pages are visited most and where users spend the most time.
• Security cookies: Used to identify unusual login attempts and detect fraud.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may prevent some bdok3 features from working properly.

5 Data retention period

Bdok3 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data — retained for as long as the account remains active.
• Financial transaction records — retained for a minimum of 5 years as required by law.
• KYC verification documents — retained for up to 5 years after account closure.
• Gaming history — retained for up to 3 years after account closure.
• Technical logs and session data — typically deleted after 90 days.

6 Your Rights

Bdok3 believes you should have full control over your own data. We therefore provide you with the following rights:

• Right of access: You can request to know what personal data we hold about you.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to restriction of processing: You may request that the use of your data be restricted for specific purposes.
• Right to data portability: You can request a copy of your data in a machine-readable format.
• Right to object: You may object to the processing of your data for specific purposes.

To exercise any of these rights, email us at [email protected]. We will do our best to respond within 30 days.

7 Children's Privacy Protection

Bdok3 takes the protection of minors very seriously. Our platform is strictly for users aged 18 and above. We do not knowingly collect any data from children or minors.

If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all associated data.

8 Security measures

Bdok3 employs industry-standard security measures to protect your data. Our security framework operates on multiple layers:

• Technical safeguards: SSL/TLS 256-bit encryption, firewall protection, DDoS mitigation, and regular vulnerability assessments.
• Administrative safeguards: Regular staff training, access logging, and security audits.
• Physical Security: Server Room Restricted access, CCTV surveillance, and 24/7 on-site security personnel.
• Two-factor authentication (2FA): You can use two-factor authentication when logging into your account.
• Incident response plan: In the event of a data breach, affected users will be notified within 72 hours.

While we maintain the highest level of security, no online platform is 100% risk-free. We urge you to stay vigilant — never share your password with anyone, and report any suspicious activity to us immediately.

9 Privacy Policy updates

Bdok3 may update this Privacy Policy from time to time. Changes may be made in response to legal updates, the introduction of new services, or shifts in our business operations.

• A notice will be sent to your registered email for any significant changes.
• Check the "Last updated" date at the top of the page to confirm you are viewing the latest version.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

10 Contact & complaints

For any questions, concerns, or complaints about the Privacy Policy, bdok3's support team is ready to help:

• Email: [email protected] (typically responded to within 24–48 hours)
• Live chat: Log in to the platform and contact us directly through chat support.
• For answers to common questions FAQ Page View

We take every privacy-related complaint seriously and work to resolve it as quickly as possible.